May 10, 2011

Top Beginner Vendor Questions ClickBank

Top Beginner Vendor Questions
1. I opened a vendor account, now what do I do? What is a Pitch Page? A Thank You Page?
2. How do I get my product approved? I submitted my approval weeks ago, but have gotten no response.
3. As a vendor, how do I attract affiliates?
4. How do I protect my Thank You Page so that people won’t be able to just go the page and download my
product without first purchasing it?
5. As a vendor, how do I pass parameters from my Pitch page?

#1: I opened a vendor account, now what do I do? What is a Pitch Page? A Thank You Page?
Thank you for creating a vendor account with ClickBank. ClickBank vendors have a digital product or service
to sell. In order to sell that product or service with ClickBank, there are certain steps a vendor has to take,
including creating both a Pitch Page and a Thank You Page.
A ClickBank Pitch Page is a web page where you describe your product to the customer, convince them to
purchase, and provide them with a link to purchase the product (called a Paylink). A ClickBank Thank You
Page is the web page customers see after they purchase a product and their purchase has been approved.
The Thank You Page is used to fulfill orders.
You are responsible for creating and hosting both the Pitch Page and the Thank You Page. ClickBank does
not accept Pitch Pages or Thank You Pages hosted on free sites and ClickBank does not provide hosting. If
you are unfamiliar with building and hosting web pages, we have collected some resources that you might
find helpful in understanding how to maximize your opportunities. For more information, please visit our
Vendor Resources page.
For further information about getting started with a vendor account, please visit the Getting Started Selling
section of the ClickBank Web site.

#2: How do I get my product approved? I submitted my approval weeks ago, but have gotten no
response.
Occasionally our clients do not take the last step necessary to submit their product for approval. After you
set up your Thank You Page URL(s) you must click on the request approval link in order to truly request
product approval.
In order to submit your product for approval, take the following steps:

1. Log into your ClickBank account
2. Click on the “Account Settings” tab and then on the “My Products” link
3. To the left of each of the products you have listed, in the column titled “Actions,” there is a small
button in the shape of a piece of paper with a green check mark in it – the hover text reads “Submit
product approval request for this product.” You must click this button for every product you wish to
have approved.

#3: As a vendor, how do I attract affiliates?
ClickBank has over 100,000 active affiliates that are skilled at driving traffic to your digital products and
services. Learn how to leverage these affiliates and you can watch your sales multiply.
In order to entice affiliates to market your product you need to do the following steps:

1. Establish a commission rate
2. Ensure your product is listed in the Marketplace
3. Set a clear Marketplace Title and Marketplace Description
Step 1: Establish a commission rate
First, you need to establish a commission rate for all sales that result directly from an affiliate’s referral.
(Note, for recurring billing products, affiliates earn this same commission percentage for each rebill.) You
can set a commission rate between 1% and 75%. Most successful vendors offer commissions of 33% to
75%. Please keep in mind that these affiliates are providing you with potential customers you might not have
found otherwise, so it pays to be generous.
To set or change a commission rate for your product log in to your ClickBank account and click on the
“Account Settings” tab. Then click on “My Site.” In the box with your product information there is a field
called “Commission.” Enter a value to establish or alter the commission set for your product.

Step 2: Ensure your product is listed in the Marketplace
Second, you should ensure your product is listed in the Marketplace. Refer to the Marketplace FAQ for more
information about how to make certain your product is listed.

Step 3: Set a clear Marketplace Title and Marketplace Description
Third, you need to set a clear and descriptive Marketplace Title and Marketplace Description for your site.
By using a clear and descriptive title and description potential affiliates will know exactly what your product is
and what types of customers might be interested. For examples of effective Marketplace Titles and
Marketplace Descriptions refer to the top listings in each category of the Marketplace. To set or change your
Marketplace Title and Marketplace Description log in to your ClickBank account, click on the “Account
Settings” tab, and then click on “My Site.” In the box with your product and site information there are fields
for both “Marketplace Title” and “Marketplace Description.” Enter your desired title and description in these
fields. Be sure to save your changes when you are finished.
You may also choose to recruit affiliates directly from your web site with ClickBank’s Join My Affiliate
Program (JMAP). To recruit affiliates via this program place the JMAP link on your web site. If a potential
affiliate clicks on the JMAP link the following occurs:

1. We ask them for their ClickBank nickname. If they have no nickname, we direct them to the
ClickBank sign up form so they can set up a ClickBank account, which is FREE for affiliates. Keep
in mind that affiliates are required to establish a ClickBank account so that we can track their sales,
send them checks, and provide them with needed information to sell and refer potential customers
to your products.
2. We show them how to make a Hoplink to promote your products.
3. We close our JMAP window so they end up back at your site.
Your JMAP links must be targeted to a new window, and should be in the following format (with no line
breaks):
CLICK HERE
Here's how to make it work:

1. Replace VENDOR with your vendor nickname
2. Replace CLICK HERE with any promotional text or image you prefer
3. Leave target=jmap alone -- this is what makes the link open in a new window
For example, if a vendor with the nickname JOHN2 wants to attract more affiliates to promote his book
about dog training, he could put a JMAP link on his web site promoting his affiliate program. In this example,
JOHN2 would put the following HTML code on his web site (with no line breaks):
Sign up to make money promoting my e-book on dog training

#4: How do I protect my Thank You Page so that people won’t be able to just go the page and
download my product without first purchasing it?
Protecting your Thank You Page and download URL is a concern vendors often raise. Below are two simple
methods to prevent consumers from finding your Thank You Page without first purchasing your product.

1. Place the following HTML code inside the element on your Thank You Page to prevent a
robot from indexing that page or following links on that page:
META name="robots" content="noindex, no follow"
2. Give your Thank You Page URL an obscure file name. It does not have to be thankyou.html. In
fact, we suggest you use something less easy to guess.
For those of you with programming ability you can use the ClickBank Link Security Script to verify a
customer's successful completion of the purchase process before allowing him or her access to the Thank
You Page.
In addition, there are third party products designed to protect your Thank You Page that may be worth
investigating. Visit the Business to Business/Web Design section of our Marketplace to learn more.

#5: As a vendor, how do I pass parameters from my Pitch page?
Some vendors collect information on their pitch page that they use to pre-populate the order form. For
example, a vendor may collect a customer’s name on their pitch page and then pass that name to ClickBank
when the customer clicks on the “buy” button (known as the payment link). The customer’s name will then
appear in the “Your Name” field on the order form.
If you have programming experience, you can pass the following QUERY_STRING parameters via the
payment link and they will pre-populate the order form:

1. name = customer name
2. email = customer email address
3. country = customer ISO-31666 country code
4. zipcode = customer postal code
5. detail = product title
Keep in mind that for recurring billing products you do not have to pass a product title (“detail”) through your
payment link since a product title and product description are saved within your account for all recurring
billing products. As such, the product title and product description will automatically appear on the ClickBank
order form without passing them via QUERY_STRING parameters.
The proper format for a payment link is: http://ITEM.VENDOR.pay.clickbank.net/
ITEM must be replaced with the item number for the particular product being sold through that payment link.
So, for example, if a vendor with the nickname JOHN2 is passing his customer’s name and postal code to
the order form for item number 1 the payment link would be:
http://1.JOHN2.pay.clickbank.net/?name=Sam&zipcode=83706
Occasionally, vendors also pass their own variables via the payment link through the order form and to their
Thank You Page. You can pass up to 128 characters of your own variables via the payment link. One way
this could be utilized is if you are split-testing two pitch pages - you can have one pass "&Pitchpage=1" and
the other pass "&Pitchpage=2" to determine which converts better.
If JOHN2 wants to test two pitch pages, in addition to passing the customer’s name and postal code to the
order form, his payment link would be:
http://1।JOHN.pay.clickbank.net/?name=Sam&zipcode=83706&Pitchpage=1

For publishers who are just starting out or want to expose their product to thousands of affiliates, advertising in ClickBank’s Marketplace has always been a great option. With that in mind, ClickBank is proud to announce the expansion of its advertising program to include Marketplace sub-categories. Now affiliates will be able to more easily connect with publishers who fit their niche.

On July 1, we added 160 new advertising slots on our “Money & Employment” and “Computing & Internet” sub-category pages (8 ads per sub-category). Throughout the rest of the summer, we will continually open up more sub-categories until all of them are available! The next sub-categories we will open up for advertising are “Home & Family” and “Marketing & Ads” on July 15. Make sure to seize this opportunity to get your product in front of interested affiliates, as spots in the Marketplace fill up quickly!

For details and pricing information, please visit:
http://www.clickbank.com/advertise.html

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